Settings & operations
Where the company, the vendors and the operations are configured — and where to look when something did not finish.
On this page
The section opens from the gear icon in the top right. It holds two different kinds of thing, and it helps to keep them apart: configuration (decisions that stand until you change them) and operations (records of what is happening or has happened).
Configuration
| Chapter | What it decides | Role |
|---|---|---|
| Company and account | Company details, logo, notifications, appearance, switching companies. | Admin |
| The team and roles | Who has access and what they may do. | Admin |
| Vendors and imports | Where products come from. | Admin, Editor |
| Feed mapping | Which feed field is which product field. | Admin, Editor |
| Subvendors | Supplementary data sources for existing products. | Admin, Editor |
| Transfers | Where products are handed on to. | Admin |
| Warehouses | Stock, and its effect on availability. | Admin, Editor |
| Regions | Where you sell — currency, tax, shipping. | Admin |
| Exchange rates | Converting feed prices. | Admin |
| Languages and translation | The catalogue's languages and translation rules. | Admin |
| Custom product statuses | Your statuses beyond the built-in ones. | Admin |
| Order statuses | Mapping statuses onto connected systems. | Admin |
| Glossary | An explanation of the terms the application uses. | Everyone |
Operations
When something is not working, the answer is in one of these four chapters — in this order:
An import did not finish?
Import logs — counts, errors, reasons.
Is it taking too long?
Background processes — what is running and what is queued.
It never reached the other system?
Transfer logs — what was handed over, and with what result.
Want to hear about it sooner?
Daily summary — a digest email.
Account and payments
- Subscription and billing — what the package includes.
- Payment history — invoices and documents.
- What's new — what has been added to the application.