Skip to content

Trust elements

Icons and claims such as "free shipping" or "30-day returns", and where they appear in the shop.

Requires the module E-commerceAvailable to roles Admin, EditorOpen in the app (Opens in a new tab)

Short claims with an icon — "free shipping over €50", "30-day returns", "in stock, dispatched today". They appear beside the product and in the cart, which is exactly where a customer decides.

Trust elements — an empty list with a button to add the first element
Fig. 1 Trust elements. Short claims like “Free shipping” or “Secure payment” that the shop shows the customer.

Controls on this screen

  1. What these areTrust indicators on the storefront — plain promises, not settings. They enforce nothing.
  2. Add trust elementA new element. Its text and icon are set on it.
  3. All trust elementsOne list for the whole shop.
  4. Empty stateThe empty state offers examples outright — and it is worth sticking to what you actually deliver.
  5. Where it livesIn the left ecommerce menu, in the content group between banners and the announcement bar.

Configuring an element

FieldWhat it doesNote
Icon and textThe claim itself.Short and specific. "Fast delivery" says nothing; "delivered in 2 days" does.
PlacementWhere it appears.Product detail, cart, checkout, footer.
OrderIts position in the group.The first claim is read by the most people — put the strongest one there.
ActiveWhether it is shown.