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Signing in and your account

Signing in, registering, a forgotten password, and what to do when the system logs you out mid-task.

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The account is yours; the company is shared. One account can belong to several companies and you switch between them without signing out — worth knowing before you create a second account you do not need.

Signing in

The sign-in screen with email, password, the forgotten-password link and the what's-new panel
Fig. 1 — Sign in. The list of recent changes runs on the right — visible before you sign in.

Controls on this screen

  1. Email — The address the invitation went to, or the one you registered with.
  2. Password — If you are unsure, do not guess — the link next to it is faster.
  3. Forgot password? — Emails you a link for setting a new one.
  4. Sign in — You land on the dashboard of the company you used last.
  5. Register — For a new account only. Joining an existing company requires an invitation from its admin.
  6. Language — Switches the interface language before you sign in.
  7. Light/dark mode — Once you sign in, the choice is saved to your account.
  8. What's new — The latest changes to the application. The full list is under Changelog once signed in.

Registering

The registration form with name, email, password, company name, billing details and a discount code
Fig. 2 — Creating an account. Only the name, email and password are required — the rest can come later.

Controls on this screen

  1. First and last name — How the rest of the team sees you. It is not your login.
  2. Email — Both your login and the address for password recovery. Harder to change later than anything else here.
  3. Generate password — Produces a strong password that already satisfies every rule.
  4. Password rules — Eight characters, upper and lower case, and a digit. They tick off as you type.
  5. Company name — Optional. Left empty, your own name is used.
  6. Billing details — They go onto the invoice, and the VAT ID is passed to the payment gateway so you do not enter it again at checkout.
  7. Discount code — Offered codes can be picked by clicking. One applies to both the subscription and bonus AI tokens.

After registering, the application takes you straight to setting up the company — the package and the basic details.

A forgotten password

The forgotten-password screen with an email field and a Send link button
Fig. 3 — Password recovery. The emailed link leads to a screen where you set the new password.

Controls on this screen

  1. Email — The address you sign in with.
  2. Send link — The response is the same whether the address exists or not — deliberately so.
  3. Back to sign in — For when the password comes back to you.

  1. Enter your email

    The same one you sign in with.

  2. Open the email and follow the link

    If nothing arrives within a few minutes, check spam. The address has to belong to an existing account.

  3. Set a new password

    The same rules as at registration apply. The link works once.

Being signed out mid-task

After a long idle spell the system signs you out and says so: You have been logged out due to inactivity. It is not a fault and nothing is lost — but a change you had not saved does not save itself.

Can one account belong to several companies?

Yes — the system is built for exactly that. You switch companies in the top bar; see Finding your way.

How do I change a password I still know?

In your account settings. The forgotten-password route works too, but it is the long way round.

A colleague cannot sign in — what should I check?

Whether the invitation has expired (the date is shown under Team) and whether they are using the same address the invitation went to.