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Exchange rates

The rates used to convert feed prices, where they come from, and how often they refresh.

Available to roles AdminOpen in the app (Opens in a new tab)

When a vendor sends prices in a currency you do not sell in, something has to convert them. This screen decides at what rate.

Exchange rates with the automatic ECB fetch toggle and the list of current rates
Fig. 1 — Exchange rates. The automatic ECB fetch is off until you switch it on — until then no rates are refreshed.

Controls on this screen

  1. Fetch ECB rates — A one-off download of current European Central Bank rates.
  2. Manual override — Your own rate for a specific currency pair.
  3. Automatic fetch — Regular downloading of ECB rates.
  4. The toggle — While it is off, rates do not refresh themselves — conversions run on whatever is stored.
  5. Precedence — A manual override beats the ECB rate. The screen says so outright.
  6. The rate list — The latest rate per currency pair. An empty list means nothing has been fetched yet.

Two sources of a rate

SourceFromWhen it applies
ECBThe European Central Bank.The default source. With automatic fetching on, it refreshes itself.
Manual overrideA rate you enter.It beats the ECB rate. Use it when you have a fixed rate agreed with a vendor.
Prices from a feed came out wrong.

Check whether a rate for that currency pair has been fetched at all, and when. A missing rate is the most common cause.

I want a fixed rate for the whole year.

Enter a manual override. It takes precedence and does not move until you change it.